Twilio Integration for Vacation Rental SMS and Phone Calls
Connect Twilio to power guest SMS messaging and AI phone call workflows for property managers.
Boring Host integrates with Twilio to support scalable guest communication over SMS and voice. Twilio’s Programmable Messaging API supports business messaging at scale, and Twilio Programmable Voice lets you add inbound and outbound calling via API.
With Twilio connected, you can route guest texts into the same workflow as other channels, and enable phone-based support for common questions and requests. This helps reduce missed messages, streamline after-hours coverage, and keep every interaction tied to a consistent process.
What Boring Host syncs from Twilio
- SMS/MMS message events and conversation context (where available)
- Call events and call handling context (where available)
What you can do with Boring Host + Twilio
- Enable vacation rental SMS guest messaging in a unified inbox
- Automate replies to routine questions via text
- Reduce call volume by handling common calls with AI (if enabled)
- Escalate urgent calls/messages to a human with context
Why vacation rental teams connect Twilio
- Reliable guest SMS and voice communication workflows at scale
- One system for routing, escalation, and reporting
- Faster responses across your portfolio using programmable APIs
Built to give property managers their time back.
Here’s what our property managers needed to know before signing up
How quickly does boring host respond to messages?
You can customize Boring Host’s response time to match your preferences, typically ranging from 1-3 minutes. This ensures guests receive timely responses while maintaining your desired service level.
Can Boring Host handle multiple languages?
You can customize Boring Host’s response time to match your preferences, typically ranging from 1-3 minutes. This ensures guests receive timely responses while maintaining your desired service level.
What happens if Boring Host is not confident about a response?
Boring Host has built-in smart notifications that alert your team whenever it’s not 100% confident in a response. This ensures quality control and gives you the opportunity to handle complex situations personally.
What property management systems does boring host integrate with?
Boring Host seamlessly integrates with all major PMS platforms including Guesty, Hostaway, Streamline, and many others. Our team can help you set up the integration quickly and easily.