Home / Templates / Noise Incident Handler

Templates

Noise Incident Handler

A noise sensor alone does not solve a noise problem, it just starts one at 11pm. Noise Incident Handler turns the alert into a staged response: it verifies the reading against your quiet hours, sends the guest a firm, friendly warning, watches whether it settles, and escalates to on-call with the evidence if it does not, logging every reading and message for the neighbor or the city.

Hire this Sidekick

How to use this template

  1. Hire the template in your Sidekicks dashboard
  2. Connect your noise sensors, your PMS, and your on-call directory
  3. Set your quiet hours and escalation policy
  4. Go live, first warnings can run on their own and dispatch waits for you

What this does

  • Verifies a sustained reading against your quiet-hours rule, so one door slam does not fire an alert
  • Sends the guest a firm, brief, non-accusatory warning within your policy
  • Starts a timer and watches whether the readings settle before it escalates
  • Escalates to on-call staff or security with the evidence when noise persists
  • Logs the readings, the messages, and the outcome for the neighbor or city record

Saves

  • The 2am call from a neighbor, headed off by a warning that went out the moment it got loud
  • The city fine or lost permit from an unlogged complaint, backed by a full evidence trail

Workflow

Trigger
A sustained noise alert
Fires on a Minut or NoiseAware alert that crosses your quiet-hours threshold, or on a neighbor complaint you log.
Tool call
Verify and load the context
noise.get_readings() + reservation context · confirms the reading is sustained rather than a spike, and pulls the guest, the stay, and any prior warning.
Prompt
Grade the severity
Classifies it advisory, warning, escalation, or emergency using the readings, the quiet-hours policy, and how many warnings this stay has already had.
Draft
Warn the guest, watch the room
Sends a firm, non-accusatory warning within your rules, starts a timer, and monitors whether the level comes down.
Approval
It escalates, you decide the rest
First warnings can run on their own. If it stays loud it pages on-call with the evidence. Security dispatch, eviction, or a refund always waits for you, and an angry reply hands off to Angry Guest Alert.

Hire your first Sidekick

Every template drafts first. You approve what matters.